Last updated: 2014-05-30
Blackjack is the most popular of all casino card games. The aim of the game is to beat the dealer. You do this by making a hand that has a value of closer to 21 than the dealer's hand. You can also win if the dealer's hand goes over 21 (bust). Be careful though: if your hand goes above 21 you automatically lose.
This version of blackjack is played with eight decks of cards, which you will see the dealer shuffle at regular intervals.:
How to play
Once the game has loaded you need to choose your seat at the table. Seats are numbered from one to seven. Sit at the table by clicking on any available seat displaying the 'SIT HERE' sign. If all the seats are taken you can either return to the Lobby and try another table or wait for a seat to become free.
To place a bet, select your chip value from the 'BANK' window and then click directly on the table to bet.
Important: In order for your bets to be accepted you need to click the 'Confirm' button in the 'BANK' window before the timer runs out, otherwise your bets will be removed. If a game is already in progress you will need to wait for it to complete before you can play.
When the game begins all players will be dealt two cards face up. The dealer will also get two cards, although one will be face down.
The numbered cards are all worth their face value. The face cards are all worth 10, and aces can be worth either one or 11 depending on what will give you the best hand. If the first two cards dealt to you total 21 (an ace and a 10) you have blackjack. Blackjack wins pay 3:2 on the player's original stake. Other wins pay at 1:1.
Each player takes turns to act on his or her hand, starting from the player at the right. When it is your turn to act you will be presented with a number of options:
- Stand: you wish to take no further action on your hand.
- Hit: you wish to take another card to try to improve the value of your hand. This option can be used multiple times.
- Double: you wish to double the amount you have bet on your hand and can receive one more card only.
- Split: this option is only available if your first two cards are of the same value. By choosing this option you will double your bet and receive two more cards, effectively giving you two hands to play. If you split aces, you'll receive one more card per hand, and can't hit for extra cards. 21 hit after splitting is not blackjack as the cards are not the first two dealt, and therefore only pays 1:1. You can’t split hands more than once.
Once all players have acted the dealer will turn over her face-down card. If her hand is worth 16 or less she must deal another card. This continues until the dealer's hand is valued at 17 or higher.
When the dealer has a hand of between 17 and 21, she will pay all players with a hand closer to 21 than her own. If the player's hand is the same value as the dealer's, the hand is a 'push' or a tie, and the player keeps his stake. If the dealer's hand busts, all remaining players will be paid.
If the dealer's face-up card is an ace all players are offered an insurance bet. This bet is half the player's stake. If the dealer has blackjack this bet will pay at 2:1. If the dealer does not have blackjack the bet is lost and the hands are played as normal.
If you wish to talk to the dealer or the supervisor you can open the chat window by clicking the button at the bottom of the screen. The window can be moved or resized.
Live dealer games and your Party Account
Live dealer games debit the funds for each bet placed directly from your Party Account balance.
Adding funds to your Party Account
To add funds to your Party Account, click on 'Deposit' in the Cashier menu, then select the desired deposit option. You can also add funds to your account by clicking on 'Rebuy' while in the game screen and then clicking on 'Cashier', or by clicking on 'Deposit' or 'Real balance' in the My Account section in the left panel of the Main Lobby. The time taken to transfer funds and the fees charged will vary depending on which deposit option you choose. Funds can only be added at the beginning of a new game.
What do I do if I reach my betting limits?
If your game balance drops below the minimum bet you are trying to place, you will have to click on 'Rebuy' to buy in credits from Party Account to your game balance.
To add funds to your Party Account, click on the 'Deposit' option in the 'Cashier' menu in the Main Lobby, or click the 'Cashier' button in the 'Buy-in' window of any game. You can also click on the 'Deposit' button or on 'Real balance' in the My Account section of the left panel in the Main Lobby.
I could not complete the game. What should I do?
If you get disconnected in the middle of the base game, the software will automatically finish your play. You will be able to find out the result by clicking on the 'Gamelogs' button once you have logged back in. You can also find out the result from your Party Account balance. If you are still having problems, please contact our 24/7 Customer Care Team.
If you are disconnected in the middle of the feature round, you will be prompted to complete it once you've logged back in. After completing the feature round, you can resume playing the same base game, or you can select another game of your choice.
Malfunctions voids all pays and plays